AI Voice Conversations

WhatsApp Integration

Automated Payments

End-to-End Automation

We built an AI-powered subscription recovery workflow that automatically identifies overdue customers, engages them through personalized voice conversations, understands their intent and delivers payment links via WhatsApp — with minimal human intervention.

Recover Revenue. Reduce Manual Effort. Automate the Conversation.

AI AUTOMATION CASE STUDY

Subscription businesses spend significant time and resources on manual follow-ups, often leading to delayed payments, higher costs and inconsistent customer communication.

Too Much Manual Effort. Too Many Missed Payments.

THE BUSINESS PROBLEM

OUR AI-POWERED SOLUTION

An End-to-End Revenue Recovery Automation

1. Data Source

ERP / Subscription System

2. Identify

Find due / overdue customers

3. Automate

Make.com workflow orchestrates

4. AI Voice Call

AI agent makes personalized calls

5. Intent Detected

Understand customer response

6. Send via WhatsApp

Payment link or other action sent

7. Payment

Customer completes payment

8. Update Systems

ERP / Database updated

9. Reporting

Real-time insights & reports

10. Follow-up

Auto follow-up for pending cases

Intent Detected: PAYMENT READY

Great! I’ve sent the secure payment link on WhatsApp. You can complete the payment anytime. Thank you!

Yes, please send me the payment link.

Hello! This is Attune calling from ABC Services. Your subscription payment is due. Would you like me to help you with the payment?

Natural Conversations. Intelligent Outcomes.

AI VOICE CONVERSATION EXAMPLE

Data Source

Automation Layer

AI Layer

WhatsApp Business API

Communication

Payment Gateway (Razorpay / Stripe)